Automated AI customer service agent for the Xianyu second-hand trading platform. It uses multi-expert routing and a tiered bargaining system to handle context-aware buyer-seller dialogues.
Project overview
Automated AI customer service agent for the Xianyu second-hand trading platform. It uses multi-expert routing and a tiered bargaining system to handle context-aware buyer-seller dialogues.
Project type
AI Agent
Use cases
Knowledge Q&A
Deployment
Refer to project documentation
License
GPL-3.0
Best for
Individuals seeking learning and communication tools for automated interactions on the Xianyu platform.
Key capabilities
Lightweight conversation memory management storing full dialogue history as LLM context input.
Intent recognition via prompt engineering to dynamically dispatch to specialized expert agents for scenarios like bargaining, tech support, and general service.
Implements a tiered price reduction strategy during buyer-seller negotiations.
Integrates web search for technical support scenarios.
Limitations and risks
The project may be stopped or deleted at any time due to its sensitive nature.
The project is strictly for learning and communication purposes.
Using platform cookies for automation may violate the platform's terms of service and risk account bans.
Getting started
Clone the repository, install dependencies via pip, configure the .env file with the necessary API key and manually retrieved platform cookies, and run using python main.py.